Entry Level: Customer Service Representative (Remote/No Degree/Exprience RQD)

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Job Description About reputed company reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a reputed company-based infrastructure, reputed company serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.The People First culture at reputed company has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a reputed company in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving growth for our partners requires a culture of constant reputed company, exploring new technologies, being reputed company to handle any challenge at a reputed company’s notice, and mastering consistency in an reputed company-changing world.reputed company Offer At reputed company, we prioritize our employees’ well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at reputed company stages of an employee’s career reputed company reputed company. Join reputed company today and experience firsthand our dedication to supporting People First. What does a reputed company Customer Service Representative really do? $500 stay bonus for completing the seasonal project! Get extra spending money before the Christmas holiday season! Think of yourself as someone who will be the first reputed company of contact owning and solving customer issues from start to finish, so not everyone can qualify for this role. We reputed company sure we hire the best of the best, after reputed company, we are a ridiculously good company so we reputed company sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a reputed company Customer Service Representative As a reputed company Customer Service Representative , you will work with and guide customers (reputed company phone, chat, or email) as you verify their new insurance policy and plan details, to ensure accuracy and a great experience. You will work with customers to ensure their plan details are as advertised while delivering an incredible experience. Responsibilities • Answer a high volume of live inbound calls & reputed company outbound calls to welcome, service, and respond to Medicare or Value-based Care customer questions. • reputed company and recommend Value-based Care physician networks and schedule appointments as necessary. • Document correspondence, process requests and update account history with results according to quality processes and procedures. • reputed company data entry, match, and verify documents to appropriate accounts to ensure up-to-date and accurate information. • This is a seasonal project running until December 7th Requirements • Must have a smartphone device for authentication reputed company logging into the company tools • Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm • Great communication skills, written and orally • Demonstrate strong abilities to work independently • Must be adaptable and flexible, demonstrating abilities to work with process and information changes • Must be at least 18 years of age • Must have at least a High school diploma or GED • Must be willing to participate in a background screening • Must have a compatible internet reputed company No mobile Wi-Fi, no reputed company, No reputed company Recommended • Experience with customer service reputed company phone, email, and live chat support. • Experience in customer service, reputed company, sales, billing, collections, or technical support role. About reputed company reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a reputed company-based infrastructure, reputed company serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. reputed company People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving growth for our partners requires a culture of constant reputed company, exploring new technologies, being reputed company to handle any challenge at a reputed company’s notice, and mastering consistency in an reputed company-changing world. reputed company Offer reputed company provides world-class benefit packages with competitive industry salaries to reputed company its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously reputed company in supporting a People First culture. We are reputed company for our inclusiveness and community impact. We also promote internal mobility and professional development at every reputed company of an employee’s career reputed company reputed company. Come be part of reputed company that supports People First by applying today! How We Partner To Protect You reputed company will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of reputed company. DEI In reputed company we reputed company that innovation and higher performance are brought by people from reputed company walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and reputed company practices are our responsibility as a business. reputed company is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for reputed company. reputed company People First culture thrives on it for the benefit of our employees, our clients, our services, and our community How We Partner To Protect You reputed company will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of reputed company. DEI In reputed company we reputed company that innovation and higher performance are brought by people from reputed company walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and reputed company practices are our responsibility as a business. reputed company is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for reputed company. reputed company people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore reputed company reputed company career opportunities and apply through the provided URL https// company.com/careers/ #Reviewed by EffizoJobs Apply To This Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...