Role Description

With decades of expertise, RadNet is Leading Radiology Forward. When you join RadNet as a Medical Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders - patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
• Place calls to referring physicians for patients expressing difficulty with scheduling.
• Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation, and comment entry.
• Update account information at the point of scheduling.
• Utilize RIS filter screens to answer questions associated with insurance, procedures, and preps.
• Pre-register, scan documents, input clinical data as needed for appointments, and request films as needed.
• Demonstrate competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguard any on-site medications in accordance with Company policies, procedures, and any legal requirements.
• Demonstrate respect for company property, including any cash and patient financial information on site or on patient portals.
• Be responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrate respect for patient boundaries and cultural sensitivities during all interactions.
• Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Establish, nurture, and maintain cooperative working relationships.

Qualifications

• Passionate about patient care and exercise sound judgement.
• Effective and professional communication, interpersonal skills, and respect with patients, guests, and colleagues.
• Structured work approach, understanding complex problems, and ability to prioritize work in a fast-paced environment.

Requirements

• High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education).
• Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
• Ability to foster teamwork, inter-personal awareness, and initiative.
• Medical terminology knowledge.

Benefits

• Comprehensive Medical, Dental, and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) Employer Match.
• Free services at any of our imaging centers for you and your immediate family.
• Pay Range $20.00-$24.00 Per Hour.