Sales Manager, Small Business

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As a Small Business Sales Manager, you will be responsible for hiring, training, coaching, and leading a team of new and established Growth Specialist (Account Executives) in a fast-paced and rapidly changing environment. This role is based remotely in the US or in our Cambridge, MA office.

We are looking for someone who:

  • Is passionate about transforming sales, service and marketing and whose values align with HubSpot’s culture - we are on a mission to help every SMB in the world grow better. We achieve our mission by being Humble, Effective, Adaptable, Remarkable and Transparent.
  • Has high emotional intelligence - you have genuine empathy for others, and maximize your impact through understanding the motivations of your team, and adapting your communication accordingly
  • Is a positive change agent - you have a track record of leading and empowering groups towards driving improvement while navigating change and simultaneously winning. You create a culture of transparency and focused improvement while having fun and fostering a strong team environment.
  • Has a commitment to overachievement - you have a “never quit” attitude, and get buy-in to overachieve against targets regardless of the adversity being faced.
  • Is data-driven - you leverage and can communicate using data to improve core KPIs that matter to the individuals on our team, the Small Business segment, and to help drive HubSpot’s strategic “plays”.
  • Has experience managing or being managed in a structured sales environment. These could include managing via a sales methodology, a forecast methodology, and structured deal management by sales stage.
  • Uses good judgment - especially when tasked with difficult decisions. You are a person who exudes good judgment in decision making.
  • Is accountable - you have honest, transparent, and authentic communications with your colleagues, regardless of personal ramifications.
  • Is a team builder and coach of learning sellers - You not only motivate individuals but a team towards a collective vision and manifest a team atmosphere. You have experience coaching sellers with 0-5 years closing experience with low-attrition and examples of driving reps from zero to hero.

Sales Managers at HubSpot:

  • Have excellent time management and organizational skills
  • Have an analytical mindset and leverage data across all interactions
  • Have a track record of being excellent coaches
  • Are effective communicators and motivators across multiple mediums both externally and internally
  • Support salespeople in all aspects of the sales process and keep their team members accountable to KPIs that drive the business
  • Support the business in cross-functional projects to drive organizational advancement
  • Attract, recruit, interview, and retain top talent
  • Passionate builder of diverse and inclusive teams

Qualifications:

  • A minimum of 2-years experience effectively leading a successful team 
  • Experience in successfully mentoring and/or leading others effectively
  • Experience leading a consultative sales process
  • Experience using CRM to manage and forecast sales opportunities 
  • Strong analytical skills to identify trends and patterns
  • Strong communication skills in written, verbal, and powerpoint forms

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

  • HubSpot Careers
  • Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...