Account Manager, OEM

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Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As an Account Manager, OEM you will be responsible for a portfolio of OEM customers and prospects to develop relationships and create opportunities that yield profitable business. You will implement a sales strategy and plan to meet annual sales goals and grow market share. You will establish and maintain relationships at assigned accounts and engage appropriate Rockwell Automation and distributor resources to ensure exceptional customer service and satisfaction.

You will report to the Sales Manager, OEM and work remotely from the Raleigh/Greensboro, North Carolina area.

Your Responsibilities:

  • Lead the account strategy within assigned accounts and communicate/engage extended teams on an account by account basis.
  • Establish relationships at all organizational levels within the customer base and understand customers' processes, goals and organizational models.
  • Follow the Rockwell Automation sales process: knows assigned accounts, plans for growth, maintain a healthy funnel, drive opportunities to closure and evaluate performance to goal.
  • Understand the industry, including applications, standards and regulations, drivers, and trends. They also understand the customer's organization and desired business outcomes. Additionally, they are familiar with Rockwell Automation offerings and delivery mechanisms, as well as partner capabilities relevant to assigned accounts.
  • Understand appropriate industry and OEM segment, customer and Rockwell Automation/partner capabilities
  • Collaborate with the North America OEM team Segment Leaders and Regional Industry Managers.
  • Manage sales activities according to Rockwell Automation's outcome-based selling methodology.
  • Qualify customer opportunities, engage the appropriate resources, and coordinate the solution design to improve the customer's decision process and presents solutions to the customer (value proposition).
  • Coordinate Rockwell Automation account team, senior management and technical engagement team (domain experts) to plan for and win identified opportunities.
  • Maintain accurate assessment of target and opportunity funnel within the Customer Relationship Management system.
  • Teams with corporate Contracts and Negotiations group to come to terms with customers.
  • Negotiate contract terms and conditions (T&Cs), pricing, discounts and allowances through distributor.
  • Set and help manage internal/external partner expectations.
  • Ensure familiarity with company policies and procedures. Appropriately apply policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).

The Essentials - You Will Have:

  • Bachelor's degree or equivalent years of relevant experience.
  • Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening.
  • A valid driver's license.

The Preferred - You Might Also Have:

  • Bachelor's degree in an Engineering discipline or Operations Management; additional business-related degree
  • 5+ years of experience in technical sales, industrial distribution, manufacturing operations, systems integration or an engineering firm.
  • Experience working with all levels of an industrial automation plant including: vice presidents, plant engineers and OEM machine builders.

What We Offer:

  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.
  • To learn more about our benefits package, please visit at
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LifeatROK

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

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