Category Manager

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<p><strong><span data-contrast="auto">Real people. Real service.</span></strong></p> <p><span data-contrast="auto">At </span><a href="https://www.supplyhouse.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">SupplyHouse.com</span></span></a><span data-contrast="auto">, we value every individual team member and cultivate a community where people come first. Led by our core values of </span><strong><span data-contrast="auto">G</span></strong><span data-contrast="auto">enerosity, </span><strong><span data-contrast="auto">R</span></strong><span data-contrast="auto">espect, </span><strong><span data-contrast="auto">I</span></strong><span data-contrast="auto">nnovation, </span><strong><span data-contrast="auto">T</span></strong><span data-contrast="auto">eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.</span></p> <p><span data-contrast="auto"><iframe style="display: table; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/uInKvloCKd8?si=5rTgd7Pbm8_s3jhG" width="560" height="314"></iframe></span></p> <p><span data-contrast="auto">We are looking for a <strong>Category Manager</strong></span><span data-contrast="auto"> to join our Merchandising Team. This individual will report into our VP of Merchandising to develop and execute category strategies that drive revenue, customer growth, and competitive differentiation. If you are eager to own product lifecycle management, assortment decisions, and category performance within assigned product areas, we’d love to hear from you!</span></p> <p><span data-contrast="auto">This </span><strong><span data-contrast="auto">remote</span></strong><span data-contrast="auto"> position is open to individuals who live in, or are open to relocating to, the following states: </span><em><span data-contrast="auto">Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.</span></em></p> <p><span data-contrast="auto">This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.</span></p> <p><strong><span data-contrast="auto">Role Type: </span></strong><span data-contrast="auto">Full-Time, Exempt</span></p> <p><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">Remote</span><span data-ccp-props="{" 134233279":true,"201341983":0,"335559740":240}"=""> </span></p> <p><strong><span data-contrast="auto">Schedule: </span></strong><span data-contrast="auto">Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility</span><span data-ccp-props="{" 134233279":true,"201341983":0,"335559740":240}"=""> </span></p> <p><strong><span data-contrast="auto">Base Salary: </span></strong><span data-contrast="auto">$90,000 – $115,000 per year</span></p> <p><strong><span data-contrast="auto">Responsibilities:</span></strong><span data-ccp-props="{" 134233279":true,"201341983":0,"335559740":240}"=""> </span></p> <p><strong>Category Strategy & Ownership</strong></p> <ul> <li>Develop category strategies by analyzing industry trends, product assortments, customer insights, and competitive positioning.</li> <li>Determine new products and brands to launch that align with category goals and financial targets.</li> <li>Build deep expertise in designated product types, including functions, use cases, and customer applications.</li> </ul> <p><strong>Product & Vendor Management</strong></p> <ul> <li>Lead product lifecycle management for new and existing items, including performance reviews and strategic adjustments.</li> <li>Manage vendor relationships, negotiate solutions, and evaluate vendor performance to optimize assortment and profitability.</li> <li>Conduct assortment reviews and recommend changes to improve category performance.</li> </ul> <p><strong>Cross</strong><strong>‑</strong><strong>Functional Leadership</strong></p> <ul> <li>Collaborate with Marketing, Sales, Supply Chain, sand Finance to ensure category strategies are executed accurately and on time.</li> <li>Influence promotional planning, merchandising decisions, and product education strategies.</li> </ul> <p><strong>Market Research & Business Analysis</strong></p> <ul> <li>Create product roadmaps, ROI analyses, and competitive assessments to support category planning.</li> <li>Use data and insights to recommend pricing, positioning, and promotional strategies.</li> </ul> <p><strong>Customer & Market Insights</strong></p> <ul> <li>Gather customer feedback and market insights and translate them into actionable category improvements.</li> <li>Support sales growth through first‑to‑market ideas and strategic product positioning.</li> <li>Lead the development of product promotions and educational strategies for new and existing products.</li> </ul> <p><strong><span data-contrast="auto">Requirements:</span></strong><span data-ccp-props="{" 134233279":true,"201341983":0,"335559740":240}"=""> </span></p> <ul> <li>Bachelor’s degree in Business, Marketing, Merchandising, or a related field, or equivalent professional experience</li> <li>5+ years of experience in merchandising, category management, and product development</li> <li>Strong analytical and problem‑solving skills with the ability to interpret data and make informed recommendations</li> <li>Advanced experience in Microsoft Excel and retail systems</li> <li>Experience in leading remote team members</li> <li>Strong communication, collaboration, and project management skills</li> <li>Critical and creative thinking skills in dealing with an everchanging environment</li> <li>Statistical analysis and data manipulation skills</li> <li>Proven ability to prioritize and meet deadlines while remaining flexible in a high growth environment.</li> <li>Ability to work well both independently and in a team setting</li> </ul> <p><strong><span data-contrast="auto">Preferred Qualifications:</span></strong><span data-ccp-props="{" 134233279":true,"201341983":0,"335559740":240}"=""> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span data-ccp-props="{" 201341983":0,"335559740":240}"="">Experience leveraging AI tools (ex: ChatGPT, Claude, Copilot) to improve efficiency</span></li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span data-ccp-props="{" 201341983":0,"335559740":240}"="">Experience working in an e-commerce environment and supporting related category management and merchandising strategy</span></li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span data-ccp-props="{" 201341983":0,"335559740":240}"="">Hard parts knowledge in industry related fields (ex: HVAC/Heating, Electrical, Plumbing, Automotive, etc.)</span></li> </ul> <p><strong><span data-contrast="auto">Why work with us:</span></strong><span data-ccp-props="{" 134233279":true,"201341983":0,"335559740":240}"=""> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">We have awesome benefits </span></strong><span data-contrast="auto">– We offer a wide variety of benefits to help support you and your loved ones. These include:</span> <ul> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1">Comprehensive and affordable medical, dental, vision, and voluntary life insurance options</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1">401(k) with up to 4% company match</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1">Paid vacation, sick time, and holidays</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1">Company-paid basic life insurance and long-term disability</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1">Discounted auto, home, and pet insurance programs</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1">Flexible Spending Account (FSA)</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1">Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1">Company-provided equipment and one-time $250 work from home stipend</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1">$750 annual professional development budget</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1">$25 monthly Grubhub credit</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1">Company rewards and recognition program</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1">And more!</li> </ul> </li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">We empower ownership</span></strong><span data-contrast="auto"> – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">We promote work-life balance </span></strong><span data-contrast="auto">–</span><strong><span data-contrast="auto"> </span></strong><span data-contrast="auto">We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!</span></li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">We support growth </span></strong><span data-contrast="auto">–</span><strong><span data-contrast="auto"> </span></strong><span data-contrast="auto">We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">We give back</span></strong><span data-contrast="auto"> – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">We listen </span></strong><span data-contrast="auto">– We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.</span></li> </ul> <p><strong><span data-contrast="auto">Check us out and learn more at: </span></strong><a href="https://www.supplyhouse.com/our-company"><strong><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">https://www.supplyhouse.com/our-company</span></span></strong></a><strong><span data-contrast="auto">!</span></strong></p> <p><strong><span data-contrast="auto">Additional Details:</span></strong><span data-ccp-props="{" 134233279":true,"201341983":0,"335559740":240}"=""> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="1" data-aria-level="1">Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.</li> <li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="1" data-aria-level="1">SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.</li> <li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="1" data-aria-level="1">To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.</li> <li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="1" data-aria-level="1">We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.</li> <li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="1" data-aria-level="1">All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.</li> </ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...