• Manage and process billing tasks, such as time entries, invoices, and payments.
• Coordinate billing details and updates with attorneys and clients.
• Track billable hours and ensure accuracy across multiple matters.
• Follow up on overdue invoices and client payments as needed.
• Maintain organized records of client communications and billing records.
• Support administrative tasks such as document management and scheduling.
• Communicate professionally via email, phone, and client portals.

• Hands-on experience with legal billing, timekeeping, invoicing, accounts receivable, or payment follow-up in a law firm, legal department, or legal services environment, including experience performing these functions as part of a broader legal assistant or paralegal role.
• Strong understanding of law firm billing workflows, including time entry review, billable hour tracking, pre-bill preparation, invoice revisions, and client/matter-based billing records.
• Ability to identify billing discrepancies, missing time entries, incorrect matter details, duplicate charges, or inconsistencies before invoices are finalized.
• Comfortable coordinating billing questions, invoice updates, payment status, and collection follow-ups with attorneys, clients, and internal support teams.
• High level of accuracy, confidentiality, and discretion when handling client billing records, payment information, trust/client account details, and sensitive matter information.
• Excellent written and verbal English communication skills, with the ability to explain billing-related updates professionally and clearly.
• Ability to manage multiple billing cycles, client matters, deadlines, and follow-up tasks independently in a remote work environment.
• Stable internet connection and professional remote work setup.

• Familiarity with legal billing, accounting, or practice management platforms such as Clio Manage, MyCase, PracticePanther, LawPay, QuickBooks, or similar systems.
• Experience supporting multiple attorneys, practice areas, or client matters simultaneously.
• Knowledge of legal billing codes, client billing guidelines, trust/client account handling, or collections support.
• Experience handling billing responsibilities as part of a broader legal assistant, paralegal, or legal administrative role.
• Prior experience with client-facing customer service or professional services support.

• $23/hour — W-2 employment
• Medical, dental, and vision insurance
• Paid sick leave
• 401(k) retirement plan
• Annual performance bonus
• 6-month performance review with potential pay increase
• Employee Assistance Program and employee discounts
• Cell phone, internet, and eligible expense reimbursement
• Clio certification and professional development opportunities
• Supportive, inclusive remote work culture with autonomy and flexibility.

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