Manager D2C Commercial Performance – EMEA (remote)

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<div></div><div><p><b><u>Description/ Reporting Structure:</u></b></p><div><p><span><span>We are<span> </span></span><span>seeking</span><span><span> </span>a commercially driven D2C<span> </span></span><span>E</span></span><span>‑</span><span><span>commerce</span><span><span> </span>Revenue Growth Manager – EMEA to accelerate profitable online growth across our regional<span> </span></span><span>direct</span></span><span>‑</span><span><span>to</span></span><span>‑</span><span><span>consumer</span><span><span> </span>business.</span></span><span> </span></p></div><div><p><span><span>This role is critical to scaling revenue, and customer lifetime value across EMEA. You will own and optimise the core commercial levers of the D2C business, including trading go-to-market plans, go-to-channel strategies, merchandising, promotional<span> </span></span><span>strategy</span><span><span> </span>and market-level performance, ensuring alignment with wider business growth<span> </span></span><span>objectives</span><span>.</span></span><span> </span></p></div><div><p><span><span>The ideal candidate combines strong commercial acumen,<span> </span></span><span>hands</span></span><span>‑</span><span><span>on</span><span><span> </span>D2C</span><span><span> </span></span><span>e</span></span><span>‑</span><span><span>commerce</span><span><span> </span></span><span>expertise</span><span>, analytical rigour, and the ability to influence<span> </span></span><span>cross</span></span><span>‑</span><span><span>functional</span><span><span> </span>teams in a matrix,</span></span></p></div><p></p><p><b><u>Let's start with our benefits:</u></b></p><ul><li><p>Attractive remuneration and a permanent employment contract in a crisis-proof environment</p></li><li><p>30 days of vacation plus December 24 and 31, giving you plenty of time for relaxation and personal interests</p></li><li><p>Two additional days of volunteer leave for your voluntary work</p></li><li><p>The opportunity to participate in the stock purchase program and benefit from the company's growth opportunities</p></li><li><p>A company pension plan with a base subsidy of EUR 55 to provide for your financial future</p></li><li><p>A flexible benefits program from which you can individually select your personal benefits. You can choose from a childcare subsidy, sports activities, restaurant vouchers, and job bike leasing</p></li><li><p>Mental health support from TELUS Health, which offers you and your family support in various areas of life</p></li><li><p>Extensive training and development opportunities, including access to LinkedIn Learning, to continuously expand your skills Regular events to strengthen team spirit and make new contacts</p></li></ul><p></p><div><div><p><b><span><span>Key Responsibilities</span></span><span> </span></b></p></div><div><ul><li><p><span><span>Own the D2C revenue growth plan for EMEA, translating business targets into<span> </span></span><span>market</span></span><span>‑</span><span><span>level</span><span><span> </span>trading actions and measurable performance outcomes</span></span></p></li><li><p><span><span>Support in define and execute market-specific go-to-market and go-to-channel approaches, ensuring commercial plans are tailored to local opportunities, customer needs, and channel priorities across EMEA</span></span></p></li><li><p><span><span>Drive commercial performance across key levers including traffic, conversion rate, average order value, repeat purchase, and customer lifetime value</span></span></p></li><li><p><span><span>Lead regional trading, promotional, pricing, and merchandising plans to maximise sales, margin, and customer relevance across markets</span></span></p></li><li><p><span><span>Partner with CRM and marketing teams to improve acquisition, retention, lifecycle programmes, and customer engagement through email, loyalty, and personalised journeys</span></span></p></li><li><p><span><span>Identify<span> </span>conversion opportunities across the onsite journey, including landing pages, product pages, checkout flow, bundling, upsell, and<span> </span></span><span>cross</span></span><span>‑</span><span><span>sell</span><span><span> </span>initiatives</span></span></p></li><li><p><span><span>Build and monitor performance dashboards, analyse customer and trading data, and turn insights into clear growth actions and prioritised recommendations</span></span></p></li><li><p><span><span>Collaborate closely with Marketing, Product, IT, Operations, Finance, Legal, Compliance, and local market teams to execute growth initiatives effectively</span></span></p></li><li><p><span><span>Support new market launches, platform enhancements, and commercial tests to ensure each initiative delivers measurable revenue impact</span></span></p></li><li><p><span><span>Own weekly and monthly performance reviews, forecasting, and reporting of risks, opportunities, and actions to stakeholders</span></span></p></li><li><p><span><span>Contribute to the evolution of EMEA D2C best practices, growth playbooks, and scalable processes in line with the global D2C strategy</span></span></p></li></ul><p><span><span>​</span></span></p></div></div><div><div><p><b><span><span>Qualifications</span></span><span> </span></b></p></div><div><ul><li><span><span>Bachelor’s or<span> </span></span><span>Master’s degree in Business</span><span>, Marketing, Digital,<span> </span></span><span>E</span></span><span>‑</span><span><span>commerce</span><span>, or a related field</span></span></li><li><span><span>5+ years’ experience in<span> </span>e</span></span><span>‑</span><span><span>commerce</span><span>, digital commerce, or D2C environments, with proven ownership of commercial performance or revenue growth initiatives</span></span></li><li><span><span>Proven experience driving online sales growth across multiple markets through trading, conversion optimisation, CRM, merchandising, or lifecycle marketing initiatives</span></span></li><li><span><span>Strong understanding of D2C growth mechanics, including acquisition, conversion, retention, pricing, promotions, onsite experience, and customer analytics</span></span></li><li><span><span>Demonstrated skills in developing and executing go-to-market and go-to-channel strategies that translate commercial priorities into actionable market and channel plans</span></span></li><li><span><span>Advanced analytical skills with the ability to interpret performance data,<span> </span>identify</span><span><span> </span>opportunities, and translate insights into commercial actions</span></span></li><li><span><span>Demonstrated ability to work effectively in matrix organisations with multiple senior stakeholders. Fluent in English;<span> </span>additional</span><span><span> </span>languages are a strong plus</span></span></li><li>Business fluent German and English skills</li></ul></div><div><p><b><span> </span></b></p></div><div><p><b><span><span>Preferred Skills</span></span><span> </span></b></p></div><div><ul><li><p><span><span>Strong commercial mindset with experience balancing growth and profitability</span></span></p></li><li><p><span><span>Hands</span></span><span>‑</span><span><span>on</span><span><span> </span>experience with analytics tools, performance dashboards, and A/B testing methodologies</span></span></p></li><li><p><span><span>Excellent stakeholder management and communication skills across regional and global teams</span></span></p></li><li><p><span><span>Strong understanding of CRM, lifecycle marketing, segmentation, and retention strategies</span></span></p></li><li><p><span><span>Highly organised,<span> </span>data</span></span><span>‑</span><span><span>driven</span><span>, and comfortable operating in<span> </span></span><span>fast</span></span><span>‑</span><span><span>paced</span><span>, evolving environments</span></span></p></li><li><p><span><span>Proactive, results-driven self-starter with a strong<span> </span>go-getter</span><span><span> </span>mindset and the ability to drive outcomes in complex matrix environments</span></span></p></li></ul></div></div></div>

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