REMOTE-Healthcare Agent Work At Home

Other Jobs To Apply

No other job posts for this day.

Position: Customer Service Representative

Location:

Terms: Full-time

Pay: $XX/hr

Join Team Alorica

At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!

But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.

Job Summary

As part of Team Alorica, you\'ll help our clients by addressing their customers\' concerns, providing support, and resolving issues.

Responsibilities

  • Assist customers with issues and concerns they are experiencing during the use of the product and/or service
  • Document call-related information for auditing and reporting purposes
  • Maintain and update customer information as necessary
  • Upsell current customers on new or enhanced services
Qualifications Qualifications
  • High school diploma or GED
  • Customer service experience is a plus
  • Strong computer navigational skills
  • Familiarity with Microsoft Office applications (Word, Excel)
  • Excellent oral and written communication skills
  • Exceptional listening/comprehension skills
  • Professional and courteous
  • Customer oriented
Work Environment
  • Ongoing usage of phone and computer systems
  • Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
  • Alorica will provide the equipment you need to conduct your work which may include a webcam.
  • You will need to provide an Internet/Broadband Internet Connection – DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
Physical Demands
  • Constant sedentary work

Benefits

  • Health, dental, and vision coverage/HSA
  • PTO
  • Paid holidays and sick time
  • Optional daily pay or weekly pay
  • 401K retirement plan
  • Leadership programs
  • Paid training and tuition reimbursement
  • Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
  • Employee assistance program
  • Additional voluntary benefits
Next Steps
  • Place an application
  • Complete your online assessment
  • Our team will review your application
  • If selected to move forward, our team will follow up directly
  • DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
    We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.
    Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. #J-18808-Ljbffr Salary: USD 36000 - 60000 per year
    Back to blog

    Other Jobs To Apply

    Update Business Information for Ebay, Walmart, Amazon.

    amazon flex $15+/ Hour (Sign on Bonus)!

    Remote Part-Time Cybersecurity Analyst – Data Entry & Network Protection Apprentice – $25/hr – Join arenaflex’s Innovative Security Team

    Amazon DSP Box Truck Delivery Driver - At least $20.00/hr, Channahon, IL, Station: ORD9 at Amazon Delivery Service Partners (Various DSPs Hiring) Channahon, IL

    Customer Solutions and Logistics Coordinator - East Coast & Mid West Remote

    Amazon Fulfillment Center Warehouse Associate

    Airline Customer Service Agent - Los Angeles, CA

    UPS - Warehouse Worker/Package Handler $21+/hr

    Part-Time Assistant Manager - Level 1

    Drive With Gopuff

    Delivery Station Warehouse Associate

    (Remote) Amazon Data Entry Jobs from Home - No Experience - Apply Now

    Part-Time Remote Cybersecurity Analyst – Network Protection & Incident Response – Data Entry Specialist – $25/hr – Flexible Hours

    CDL A Local Truck Driver - Home Daily - Amazon Freight Partner

    Wind Substation Superintendent

    1st Shift Part Time Warehouse Associate

    Data Entry From Home

    Security Professional Overnight Full Time Flex

    Full-time & Part-Time Warehouse Package Handler

    Mechatronics & Robotics Tech , AMZL

    Journeyman Cybersecurity Specialist

    Overnight Team Member

    UPS - Warehouse Worker/Package Handler $21+/hr

    CQE Manager I-Rehabilitation Services-Physical Therapy (Remote)

    “Soar From Home – Delta Airlines Remote Part-Time Data Entry Careers with Excellent Pay & Perks”

    Delivery Station Warehouse Associate

    Supply Chain Risk Management Specialist Remote / Telecommute Jobs

    Remote Game Tester

    Amazon Flex

    PACS/RIS Imaging Administrator — Cardiology

    Video Editor

    Amazon Flex

    Amazon Warehouse

    Amazon Flex

    Warehouse Material Handler Part Time 3rd Shift

    Warehouse Material Handler Part Time 3rd Shift

    Senior Delivery Station Leader

    Laborer

    SOC Analyst I — SIEM

    Amazon Flex

    Amazon Flex

    Area Manager – Warehouse Operations

    Amazon Flex

    Amazon Warehouse

    Remote Support Specialist - 3rd Shift

    Business Systems Analyst - Mortgage Banking (Remote)

    Courier (PT & FT available)

    Amazon Delivery Driver

    2nd Shift Warehouse Associate

    Area Manager 2026 – Illinois (Recent and Upcoming Graduates)

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...