[Remote] Staff Software Engineer - Customer Identity & Access Management (CIAM)

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Note: The job is a remote job and is open to candidates in USA. Fastly is hiring a Staff Software Engineer for its Customer Identity and Access Management team. The role leads the design and implementation of secure, scalable identity services and provides technical direction, cross-functional partnership, and mentorship across the CIAM platform.


Responsibilities

  • Design and build secure, scalable identity services supporting authentication, authorization, identity lifecycle, and related platform capabilities
  • Lead implementation of complex technical initiatives from design through production, balancing long-term architecture with practical delivery
  • Serve as the technical lead for one or more core areas of the CIAM platform, guiding architecture, reviewing designs, and helping teams make sound technical decisions
  • Partner with engineering, product, and security to shape implementation plans, prioritize technical investments, and identify risks early
  • Break down ambiguous technical problems into practical, incremental solutions while maintaining a high bar for engineering quality
  • Champion modern, standards-based identity patterns and help teams adopt engineering best practices across the CIAM platform
  • Improve the reliability, security, and maintainability of identity-related services through strong architectural decisions and operational rigor
  • Mentor engineers within the CIAM organization through design reviews, technical guidance, and collaborative problem solving
  • Contribute to an inclusive engineering culture grounded in curiosity, pragmatism, and continuous improvement
  • Participate in on-call support rotation as needed

Skills

  • Significant experience designing and operating authentication and authorization systems in production environments
  • Deep understanding of identity and access standards and technologies such as OIDC, OAuth, SAML, SCIM, JWT, and SSO
  • Experience with service-to-service authentication and secure communication patterns in distributed systems
  • Strong background in software architecture and system design, especially in areas of scalability, performance, reliability, and security
  • Demonstrated ability to provide technical leadership across multiple teams through architectural guidance, delivery of complex initiatives, and collaborative influence
  • Strong written and verbal communication skills, including the ability to produce clear technical documentation and align diverse stakeholders
  • Staff engineers at Fastly typically have 7+ years of relevant experience
  • Experience with Go, Java, or Ruby
  • Experience with Keycloak
  • Production experience implementing Role and Attribute-based Access control systems
  • Experience designing secure identity systems with strong consideration for authentication threats, authorization models, and operational resilience

Benefits

  • This position may be eligible to participate in Fastly’s equity and discretionary bonus programs.
  • Medical, dental, and vision insurance.
  • Family planning support.
  • Mental health support along with Employee Assistance Program.
  • Life, Disability, and Accident insurance.
  • Flexible Vacation policy.
  • Up to 18 days of accrued paid sick leave.
  • 401(k) (including company match).
  • Employee Stock Purchase Program.
  • For 2026, 11 paid local holidays and 12 paid company wellness days.
  • Fastly currently embraces a largely hybrid model for most roles, allowing employees flexibility to split their time between the office and home. There is a strong preference for Hybrid near a local office; highly qualified remote candidates within the US may be considered.

Company Overview

  • Fastly helps digital businesses keep pace with their customer expectations by delivering secure and online experiences. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is

  • Company H1B Sponsorship

  • Fastly has a track record of offering H1B sponsorships, with 16 in 2026, 8 in 2025, 10 in 2024, 7 in 2023, 12 in 2022, 6 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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